Shane Fitzgerald · Cork, Ireland
Data analyst and integration engineer with 25+ years of experience building data platforms, reporting systems, cloud integrations and enterprise software.
Selected work
A selection of professional work spanning customer operations, regulated data and business-critical software.
Cloud integration
Led Genesys Cloud integrations with Azure services and delivery pipelines, supporting reporting and operations for more than 500 agents across international teams.
Regulated data
Delivered SQL Server and SSIS integration with the Central Bank Credit Register, from requirements and testing through production support.
Product engineering
Led development of a fleet-hire application and its accounting and CRM integrations, working directly with customers and software partners.
What I bring
SQL Server, T-SQL, stored procedures, SSIS, ETL, Power BI and reporting systems designed around real operational questions.
Cloud services, APIs and workflow automation that connect systems cleanly and reduce manual work.
Azure, AWS, Genesys Cloud, DevOps pipelines, testing and steady production support.
Python, C#, .NET, Node.js and long-lived business applications built for people who depend on them.
About
I have worked across the full delivery lifecycle: understanding requirements, designing workflows, building and testing systems, documenting decisions and supporting them in production.
My best work happens between disciplines—where operational needs, data and software have to meet. I communicate comfortably with technical teams, customers, partners and non-technical stakeholders.
Open workbench
The source for this portfolio is public on GitHub. Independent and coursework projects will be added with clear notes on the problem, decisions and lessons learned.
Learning & credentials
Completed certifications will be published here with the issuer, completion date and verification link—so every claim is easy to check.
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